Selected Work
Each case study shows how I think before I build — needs assessment, design rationale, finished product, and what I learned.
Rise 360 · Onboarding
A retail company's 30% new-hire turnover rate traced back to one root cause: new employees never felt certain about what they were supposed to do. I designed a two-week onboarding module that gave them clarity — not just information. Tools: Rise 360, Canva, Google Forms.
Storyline 360 · Compliance
The clinic passed their compliance audits. Then incident reports jumped 22%. The quiz measured recall — not judgment. I rebuilt the training as a scenario-based module where learners practice real decisions, not recite definitions. Tools: Storyline 360, Canva, Google Forms.
Rise 360 · Microlearning
Call center agents couldn't recall a 12-step process under pressure — not because the training was bad, but because a 90-minute session twice a year is the wrong format for the moment of need. Three 3-minute modules. Available on-demand. Designed for people who are already stressed. Tools: Rise 360, Camtasia, Canva.